What Parents Need to Know

Only chromebooks that are deemed unusable will be accepted for repair.  Examples are: will not turn on, screen is black, cannot connect to Wi-Fi, device will not charge.   If learning cannot take place due to a critical issue with your student’s chromebook, please contact Judy Gordon in our front office 205-439-3400 or email her at   She will determine if the chromebook needs repair and will advise you of the steps needed to make this happen.  If the repair is more involved and insurance was not purchased at the beginning of the school year, there may be a $25 repair fee assessed.  You would be notified by phone or backpack mail that payment would be required before the device is returned to the student.

If a charger has stopped working, your student can bring it to the office for a replacement.  Damaged chargers are not covered under insurance and will need to be replaced at a cost of $40 through the school's Technology Department.  Contact Mrs. Gordon if you need more information on this matter.