HCSELI School Contacts

  • HCSELI School Contacts

    If you are in need of a device repair, visit your school's ELI contact. 


    HHS Donna Smiley
    SPHS Josh Britnell/Betsy Thompson
    BMS Dana Ricks/ Ronna Michaels
    SMS Dominique Prince/Darlene Young
    RFBMS Justin Jones/Danelle Gordon
    BGIS Mia Baker/ Meghan Denson
    BPES Chelsea Bayko
    GES Carl Berryhill
    GVES Shonterria Culpepper
    GSES Sherita Williams
    RES Dana Junkin
    RRES Aqila Malpass/Kelley Higey
    SMES Melissa Hadder/ Teresa Von Kanel
    DVES Nicole Stokes
    TCES Becky Edwards/Katie Owen
    SSCES LaRue Frederick


    District ELI Contact



Protection Plan

  • 1:1 Device Protection Plan

    Read the full details of the Protection Plan and more in the HCSELI Agreement. Information specific to the Protection Plan is covered in Section 3. http://bit.ly/hcseliagreement 


    Families can purchase the $25 Protection Plan annually on myschoolfees.com during the payment window at the beginning of the school year. Any questions regarding purchasing the plan should be directed to the school's bookkeeper. Purchasing the Protection Plan allows for quicker turn around for device repair and protects families in the event of damage or loss. 

    Protection Plan Overview

    With Protection Plan

    Initial Cost  $25

    Repair 1 $0

    Repair 2 $0

    Repair 3 Cost determined by HCS technology staff**

    Lost/Stolen Digital Device $150**

    Non-repairable Digital Device $150**


    Without Protection Plan

    Initial Cost  $0

    Repair 1 $25

    Repair 2 $0

    Repair 3 Cost determined by HCS technology staff**

     Lost/Stolen Digital Device $400

     Non-repairable Digital Device $400**


    **No device will be reissued until the full cost of the repair payment/s is collected per Hoover City Board of Education Textbook and Device Rules.

    • The Protection Plan does not cover damage caused by physical, chemical or other abuse, damage from excessive heat or water, acts of nature, or any act of abuse. Anything that is unreasonable considering the normal and expected uses in a residence or school, and includes, but is not limited to, damage by vandalism, use of improper cleaning solutions, leaving damaging substances on the device, the dropping of heavy objects on the device, or a device that has not been maintained with proper care and use; and “acts of extreme nature” include, but are not limited to, weather related damage and fire damage.
    • All payments are non-refundable. In the event the device is taken because of disciplinary measures or otherwise, the Protection Plan purchase or any other fees will not be refunded.
    • Any malfunction or damage that is determined by HCS technology staff to be a manufacturer’s defect will not be charged to the student and the device will be replaced. However, if the damage is determined to be intentional or malicious, the Protection Plan will not cover the cost of repair and the full amount of repair/replace will be due. Disciplinary action may follow.
    • If your device is lost, damaged, or having technical issues, please report this to your teacher or administrator immediately.
  • Chromebook Cycle

    Please watch the video explaining the lifecycle of a Chromebook at HCS!

    Chromebook Lifecycle

  • Taking Care of Your Device

    1. When not actively using the device, store the device in a protective sleeve or case. The protective sleeve or case is not intended to protect against droppage or pressure against the screen.  
    2. Carefully and considerately store your device in your locker, bookbag, and at home.
    3. Carry your device in the protective sleeve or case when not in use.
    4. Devices must come to school with a full battery charge.
    5. Please do not use your device around food, liquids or drinks. Avoid getting any moisture or crumbs in any opening.
    6. Do not use household cleaners to clean your device- only a soft lint-free cloth on the screen.
    7. Never throw, slide, drop, or press harshly on your device.
    8. District-provided rented cases must stay free from all stickers, writing, drawings, and other marks.
    9. Do not leave your device out in the sun or extreme cold.